Testimonials from Our Clients

Still deciding if Crose Mechanical is the right team to support your heating and cooling needs?

Read what our past and present clients have to say about their experience working with us.

April & Wil McReynolds - Leith, ON

When our basement flooded and caused our oil furnace to stop working, we called Eric. He gave us a fair assessment and recommended that we switch to propane. When we saw the size of the new furnace (literally a third of the size of our old one) we thought "How is this little thing going to heat our house?", but we trusted Eric as the expert and he did not steer us wrong. That tiny little thing puts out way more air than our old furnace and is way more energy efficient. He even gave us tips to better improve our costs savings. No question on who we refer when asked, Crose Mechanical.

Janice Cahoon

Always goes above and beyond to provide outstanding customer service!

Rob Gibbs

Superior, knowledgeable service with a smile.

Donna Kaufman

Eric and his team went above and beyond to provide us great customer service. Thank you all 🙂

Heather Hastings

Quick to respond. Friendly and efficient service!

Alberto Bassi Rosas

I got installed a ductless AC unit at home. Eric, his office staff and field crew, were very professional and efficient. They finished the job within a day, came back for minor adjustments, and made sure everything was fine. Special thanks to AJ, their dedicated and polite technician! I totally recommend them.

Willow Bank Cottage Rental

Just wanted to mention the fine work your technician A.J. did for me a few weeks ago. Our pool heater went down and we discovered it was blowing the 40 amp breaker. An electrician was called and proved that the problem was not in the breaker or the wiring to the heater.

Crose Mechanical was called and AJ showed up a day later. He diagnosed the problem to be a defective capacitor.

He ordered the part. A few days later he showed up, replaced the capacitor and is all working perfectly ever since. It was refreshing to deal with someone that took ownership of the problem and suggested the most economical solution to resolve it.

AJ is not only an excellent technician, he is a true ambassador for your company. He understands and demonstrates excellent customer service skills. I would not hesitate to recommend Crose Mechanical and AJ to others.

Happy Customer

Recently we (Crose Mechanical) worked with a seasonal cottage owner to winterize the cottage in the early winter and commission the cottage in the spring.

We also have a long-lasting relationship with this client having also repaired, plumbing, electrical, and the oil furnace over the years.

In addition to updating their old plumbing, we look forward to upgrading the electrical and the furnace.

You know it’s a great relationship because we are also Facebook friends!

Propane Hook Up For BBQ R&K Burrows, Leith

Thank you to Crose Mechanical for the friendly efficient service! We had a furnace installed last year and BBQ hook this year! Great service and friendly knowledgeable staff. Definitely, recommend this company!

Ryan in Meaford

Eric and his team where professional and very helpful. They were upfront and honest, we would definitely call them if we have any issues in the future

Helen King in Owen Sound

Good work done in a timely manner
Very happy with the job that was done

Furnace Repair for The Captain, Owen Sound

Work was done quickly and reasonably after-hours. Calls involved were quite reasonable too. I couldn't be happier.

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